Privacy Policy

1. General :

At VALUESHIPR (a brand of Decker Logistics Pvt. Ltd.), safeguarding your personal data and fulfilling our legal obligations for its protection are of utmost importance to us. Our mission revolves around facilitating frictionless global trade by bringing logistics providers, importers, exporters, freight forwarders, shippers, and carriers online, thereby ensuring easy and transparent international freight services. Equally significant to us is the transparency of the data we collect from VALUESHIPR users (referred to as "you") and how we utilize this information.

We provide our users with choices regarding the data collection, usage, and sharing, all of which are outlined in this Privacy Policy. Respecting your privacy is a fundamental aspect of our approach, and we are committed to offering services that adhere to the highest standards of user privacy. We strongly encourage you to read this Privacy Policy carefully to gain a comprehensive understanding of our practices concerning personal data. The term "personal data" or "personal information" encompasses any information that, either alone or in combination with other data, can uniquely identify a living human being. When this Privacy Policy mentions "data," it includes both personal data and non-personal business data.

It is important to note that this Privacy Policy serves as the master privacy policy and applies solely to your usage of VALUESHIPR's Platform and the services it offers. For any questions, comments, or inquiries about this Privacy Policy, please reach out to us using the contact information provided below.

Additionally, please be aware that links on our Web Platform may direct you to other Internet pages not operated by us but by third parties. These links are either explicitly marked by us or recognizable by changes in the address line of your browser. It is important to note that we bear no responsibility for compliance with data protection regulations or the safe handling of your personal data on these Web Platforms operated by third parties.

The Data collection shall be undertaken and interpreted as per the Privacy Policy and the Cookie Policy read together.

2. Data we collect from you :

Registration and Account Information of a Freight Forwarder:

For a Freight Forwarder to create an account on our platform, you are required to provide certain data, which includes your company name, email address, details about your shipping habits (such as frequency), mobile number, IATA Code, Customer Relation Number (Participant ID with individual airlines). Additionally, when booking a shipment, you will need to provide a payment method. Furthermore, we collect data concerning your location country and preferences, such as languageselection.

The purpose of collecting this data is to enable you to open an account and utilize our services effectively. As a service provider, we process this data based on our legal obligation to fulfil our side of the contract with you and perform the services as agreed upon.

Rest assured that we prioritize the security and confidentiality of the data you provide, and it will be handled in accordance with our privacy policy and relevant data protection regulations. We are committed to delivering a seamless and secure experience while ensuring compliance with applicable laws and regulations.

Registration and Account Information of an Airline:

To register an airline account on our platform, the airline must provide a comprehensive set of information. This information is crucial for creating a seamless and efficient partnership between the airline and ValueShipr. The required details include:

1. 1. Company Information: Complete details about the airline, including its legal name, registered address, and any relevant business licenses.
2. 2. Carrier Code: The unique code assigned to the airline for identification purposes within the aviation industry
3. 3. Contact Person: The designated individual who will serve as the main point of contact for communication and collaboration with ValueShipr.
4. 4. Alliances and Interline Partnerships: Information about any alliances or partnerships the airline has with other carriers, which may impact collaborations and routing.
5. 5. CEO's Name: The name of the airline's Chief Executive Officer, who holds a key leadership role within the organization.
6. 6. Fleet Information: Details about the airline's fleet, including the types of aircraft, capacities, and special features.
7. 7. Network Hub: The primary airport or hub where the airline operates a significant portion of its flights.
8. 8. Flight Schedule: A comprehensive schedule of the airline's flights, including destinations, frequencies, and times.
9. 9. Rates: Information about the rates charged by the airline for its services. This could involve rates that are published on ValueShipr or dynamically fetched from the airline's own system in real-time.

Collecting this data ensures that our platform can effectively integrate with the airline's operations and provide accurate and up-to-date information to users. It enables us to facilitate bookings, provide accurate pricing, and enhance the overall user experience. Rest assured, the security and confidentiality of this information are of utmost importance to us.

Financial Information:

As part of the Repository Model of the Platform, certain financial data, including but not limited to Bank Account Details such as Depositor’s name, Bank Name, Branch, Account Number, IFSC Code and other similar information, Transaction Details such as transaction number, amount, date of transaction and other similar details may be collected by the Platform. The same shall be used for the purposes of identifying and tracking the payments made to the Platform for any services offered by it where the Platform is collecting money as an intermediary for the Airline to make the booking.

Searches:

As part of our Services, we assist you in searching for freight quotes, booking shipments, route planning, and managing relevant commercial details necessary for processing the shipments. During the shipment search process, we retain the parameters of your searches for reference. Additionally, we keep information about shipments that have been booked, records of phone calls related to those searches, on-site and email messages exchanged with our team, as well as payment details.

For successful shipments to take place, you will often need to provide shipment/booking data on our Platform containing personal Information, upload commercial documents such as commercial invoices, hazardous material statements, and other relevant shipment-related documentation. These documents may contain other personal data, and we handle them with utmost care and confidentiality.

When utilizing our platform's search functionality to explore airline options, users are presented with a range of search parameters designed to cater to their specific preferences and needs. These parameters empower users to refine their search results and tailor their airline choices according to various criteria. By utilizing these search parameters, users can efficiently navigate through a multitude of airline options to find the flights that best match their requirements.

Our platform facilitates seamless communication between users and airlines for specific shipment requirements, ad-hoc rate requests, and tracking booked shipments. These functionalities enhance transparency, efficiency, and collaboration between users and airlines, ensuring that users can access the most suitable rates and stay informed about the status of their shipments.

We collect and process this data for several reasons. Firstly, it enables us to provide our Services efficiently and effectively to you. Secondly, we use the data to enhance and improve our services not only for you but for all our customers. By leveraging this data, we aim to provide a seamless user experience, and continually enhance our Services to meet your needs and expectations.

Posting and Uploading:

We collect data from you when you provide, post, process transactions, or upload it to our Platform. Additionally, data is collected when you communicate with VALUESHIPR staff, service-providers, or users through various channels such as phone, email, chat, or our in-app messenger. This data is crucial for us to supply our Services effectively and to provide you with the necessary support whenever required.

Our legal basis for collecting and processing this data is twofold. Firstly, it is based on the performance of the contract between you and VALUESHIPR, ensuring the fulfilment of our obligations and the smooth provision of Services. Secondly, it is founded on our legitimate interest in offering you comprehensive support and timely responses to your requests and inquiries. This approach aligns with our commitment to ensuring a seamless and positive experience for our customers.

Your Device and Location:

As part of our Services, we may indirectly receive data from your devices and networks, including location data, through third-party technology. When you interact with our Services or visit and leave our platform (including our plugins or similar technology on other Web Platforms), we receive information about the URL of the site you came from. In addition, our third-party technologies may collect data related to your IP address, proxy server, operating system, web browser, device identifier, device features, and internet service provider (ISP).

For certain location-related tools, we will seek your opt-in consent before using GPS or other tools to identify your precise location. We collect and process this data to provide our Services to you in a relevant and effective manner. Furthermore, this data helps us enhance our Services not only for you but also for other users. Our legal basis for collecting and processing this data includes:

1. 1. Your consent (where applicable): For specific location-related tools or data collection, we will seek your explicit consent before accessing or using certain data.
2. 2. Performance of the contract: We process this data to fulfil our obligations under the contract we have with you and to provide the Services you have requested.
3. 3. Our legitimate interest: We have a legitimate interest in using this data to provide you with our Services and to continually improve and enhance the user experience for all our users.

Service Use:

Indeed, we log usage data whenever you visitor utilize our Services, including our sites and platform technology. This data is generated when you interact with our webpages, freight quotes, perform searches, or engage with our content. To identify you and record your usage, we employ logins, cookies, device information, and internet protocol (IP) addresses.

The collected usage data serves multiple purposes. Firstly, it allows us to analyse trends and patterns, aiding in the improvement and administration of our Web Platforms. Secondly, it enables us to track users' movements around our Web Platforms, providing valuable insights into user behaviour and preferences. Additionally, this data helps us gather demographic information about our user base. Lastly, we leverage logins, cookies, and device information for data security purposes, safeguarding the integrity and privacy of our Services.

Messages:

When you communicate through our Platform, we naturally learn about the content of those messages. This is an essential function of our platform and helps ensure smooth communication between users. We collect and retain information about your messages, including when you send, receive, or interact with messages within the context of our Platform. Moreover, we use automatic scanning technology on messages, which allows us to efficiently process and manage the content exchanged.

The data collected from message interactions is utilized to provide our Services effectively and to improve the user experience for both you and other users. Our legal basis for collecting and processing this data is your consent. By using our Services, you implicitly agree to our practices, including the collection and processing of message- related data, which is integral to the functioning of our platform.

3. How we use your data :

We use your data to provide, support, personalize, and develop our Services:

We leverage the data available from your business account to deliver and tailor our Services according to your specific needs and preferences. Using automated systems and inferences, we aim to make our Services more relevant and valuable to your company. By personalizing the experience, we can optimize freight shipping processes and make global logistics more accessible and convenient for you. We value your privacy and adhere to our privacy policy and relevant data protection laws to safeguard the confidentiality of your communication. Your consent is fundamental to how we handle your data, and we aim to provide you with a secure, efficient, and enjoyable experience while using our Services.

Informational Use on our Web Platform:

When you visit our Web Platform and use it solely for informational purposes without engaging in additional functions like submitting contact forms or interacting with social media plug-ins, we may still automatically collect certain personal data. This data may encompass the IP address of your device and the date and time when you accessed the Web Platform. Your browser transmits this information unless you have configured it to suppress the transmission.

The collection of this data allows us to understand how users access and use our Web Platform, enabling us to analyze trends, track Web Platform traffic, and improve the overall user experience. We use this data for analytical and statistical purposes to optimize our Web Platform and ensure its smooth functioning.

Communications:

VALUESHIPR facilitates essential communication for freight shipping. We help your company connect with our support staff and service providers using in-app and offline channels. Communication occurs through the in-app messenger, email, phone, messages on our Web Platforms, text messages, and push notifications. We keep you informed about service availability, security updates, and other relevant matters. Additionally, we provide helpful tips, reminders to save time and money on freight, and promotional messages. You can manage your communication preferences, but important service messages, including security and legal notices, cannot be opted out of. Our Services also enable communication between you and others through our in-app messenger and emails.

Marketing:

As part of promoting our Services and showcasing the benefits of the digital freight revolution, we use data and content about how businesses utilize VALUESHIPR. This may include highlighting the success stories of companies that have shipped with us, the best forwarders and airlines, the cheapest forwarders and airlines, most booked forwarders and airlines, using their logos or names in our promotional materials.

Customer Support:

At VALUESHIPR, we utilize data, including personal data and communication records, to efficiently address and resolve any issues or problems you may encounter while using our Services. This information is crucial for investigating, responding to, and resolving complaints and service-related matters such as bugs or technical glitches.

We strive to provide a smooth and seamless user experience, and our dedicated team is ready to assist you in fixing any problems that may arise. Our goal is to ensure that you have a positive and hassle-free experience with our platform.

While we hope that you'll never encounter any difficulties, rest assured that we are prepared to promptly and effectively address any issues you may encounter during your engagement with our Services. Your satisfaction and success are our top priorities, and we are committed to providing the support you need to optimize your freight shipping experience.

Fraud Security and Investigations:

At VALUESHIPR, we may use your personal data, including your communications, when we believe it is necessary for security purposes or to investigate potential cases of fraud or other violations of our Terms of Service or Privacy Policy. This includes instances where we need to protect the safety and interests of our Users or Visitors.

Ensuring the security and integrity of our platform is of utmost importance to us. If there are indications of suspicious activities, potential fraud, or violations of our policies, we may use the relevant personal data to conduct thorough investigations and take appropriate actions to safeguard our community.

Rest assured that we handle your personal data with the utmost care and confidentiality. Our commitment to protecting your privacy remains unwavering, and we use this information responsibly to maintain a secure and trustworthy environment for all our Users and Visitors.

Generate Aggregate Insights:

At VALUESHIPR, we use your data to generate aggregated insights that do not identify you personally. These insights are produced in a way that combines data from multiple users to create statistics and trends about businesses using VALUESHIPR. These aggregated insights are anonymized, meaning that they do not contain any individual or identifiable information.

The purpose of generating such insights is to provide valuable statistics, market trends, and freight indices that can benefit our users and the industry. These aggregated insights help us improve our Services, enhance the user experience, and gain valuable knowledge about the freight shipping landscape.

Rest assured that your privacy is of the utmost importance to us, and we ensure that all data used for generating these insights is anonymized and does not include any personal information that could identify you or your business.

Research:

We engage in Service development and conduct research to enhance our offerings. Our commitment to improving the transparency and understanding of the freight industry is a fundamental aspect of our services. This research enables us to impart valuable freight insights to our users. Additionally, we utilize engagement patterns on our platform to optimize product development. The business data we have and gather from users guides our strategic choices and contributes to the continuous evolution of our platform.

Cross Border Data Sharing:

The Users acknowledge and agree that in the course of utilizing the Platform, data collected by the Platform may be transferred across borders, for the purposes of ease of using the Platform and data storage (as the case may be). The Platform agrees to comply with all applicable laws and regulations regarding the cross-border transfer of data. The Platform further agrees to implement appropriate safeguards to ensure the security and confidentiality of any transferred data, including encryption and data minimization techniques, by following reasonable industry practices. Any cross-border data transfer shall be conducted in accordance with an agreed-upon data processing agreement or other appropriate legal mechanisms to ensure compliance with applicable data protection laws.

4. How we protect your data :

At VALUESHIPR, we take the security of your data very seriously. To protect your data from unauthorized access, disclosure, alteration, or destruction, we have implemented advanced security measures. These measures include:

1. 1. Encryption: We use encryption protocols to safeguard your data both during transmission and when it is stored on our servers. This ensures that your information remains secure and protected from interception or tampering.
2. 2. Firewalls and Intrusion Detection Systems: We employ firewalls and intrusion detection systems to prevent unauthorized access to our systems and network. These measures help in identifying and mitigating potential security threats.
3. 3. Restricted Access: Access to your data is limited only to those employees who require it to perform their duties. We follow strict access control policies to ensure that sensitive information is accessed only by authorized personnel.
4. 4. Secure Online Servers: All your data is securely stored on our highly secure online servers, which are maintained with the utmost care and attention to security.
5. 5. Data Sharing: Your data remains exclusively on our servers, except in cases where it needs to be shared with third-party service providers as part of specific features or services we offer. In such instances, we ensure that data sharing is done securely and in compliance with relevant data protection regulations.
6. 6. Data Masking and Anonymization: We employ robust data masking and anonymization techniques to enhance data protection, safeguarding your sensitive information while enabling necessary functions and analyses.
7. 7. Monitoring: We employ advanced monitoring systems to oversee platform activities, including network traffic, system performance, and user interactions. Monitoring helps promptly identify and respond to unusual or suspicious activities that could indicate unauthorized access, data breaches, or other security incidents.
8. 8. Logging: Our systems generate logs that record various events and activities across our platform, capturing user interactions, system actions, and security events. Logging is essential for tracking service usage, investigating issues, and conducting audits.
9. 9. Data Loss Protection: Regular data backups and redundancy systems are in place to prevent data loss and ensure the availability and recoverability of your data, even in unforeseen incidents.

Our commitment to data security is a top priority, and we continuously monitor and update our security measures to stay ahead of potential threats. Your trust is essential to us, and we are dedicated to maintaining the confidentiality and integrity of your data.

In the unlikely event of a data breach, VALUESHIPR has comprehensive procedures to manage the situation effectively and respond promptly:

1. 1. Identifying the Cause: We conduct a thorough investigation to determine the cause and scope of the data breach.
2. 2. Limiting Impact: Immediate actions are taken to limit the impact of the breach and prevent further unauthorized access.
3. 3. Notifying Authorities and Data Subjects: If required by law, we notify relevant authorities and affected data subjects about the breach and its potential impact.
4. 4. Corrective Measures: We implement corrective measures to address the vulnerabilities that led to the breach and strengthen our security protocols to prevent future incidents.
5. 5. Appointment of a Chief Information Security Officer: We have appointed a Chief Information Security Officer (CISO) responsible for overseeing all aspects of data security, privacy, and compliance within our organization.

To ensure the security of your data when shared with third-party suppliers, we carefully select and vet these suppliers based on their compliance with strict data privacy and security standards established by VALUESHIPR. These suppliers are bound by contractual agreements to treat your data with the same level of confidentiality and security as we do.

5. Sharing of Your Personal Data :

Our selected third-party suppliers may have access to some of your personal data, but only to the extent reasonably necessary to perform specific tasks on our behalf. They are contractually obligated not to disclose or use this data for any other purposes. VALUESHIPR takes data privacy and security seriously, and we hold our partners to the same high standards. Rest assured that we are diligent in ensuring that our partners treat your data with the utmost respect and adhere to the strict data protection measures in place. The following list is not exhaustive, and may change at the sole discretion of the Company.

Google Analytics:

Our Web Platform utilizes a tool known as "Google Analytics" to gather insights into the usage of the Web Platform. Google Analytics enables us to collect information that helps us understand how users interact with our Web Platform, including their visit frequency, the pages they access, and the Web Platforms they visited before arriving at our site. This data assists us in enhancing and maintaining our Web Platform and products to provide an improved user experience.

The information obtained from Google Analytics is utilized solely for the purpose of improving our Web Platform's functionality and optimizing our offerings. We do not merge the information collected through Google Analytics with the Personal Data that we gather.

It is important to note that Google's utilization and sharing of the data collected by Google Analytics regarding your visits to our Web Platform are subject to the terms outlined in the Google Analytics Terms of Service, as well as the Google Privacy Policy.

For more comprehensive details regarding how Google collects and processes data specifically in connection with Google Analytics, you can refer to this link. If you wish to prevent your data from being used by Google Analytics, you can do so by downloading and installing the Google Analytics Opt-out Browser Add-on.

Third-Party Currency Exchange Application:

As part of our commitment to providing comprehensive services and enhancing your experience on our platform, we may collaborate with trusted third-party currency exchange partners. These partnerships enable us to facilitate seamless currency conversion and related financial transactions to enhance the efficiency of your global trade operations.

We may share certain data with our third-party currency exchange partners to facilitate currency conversion services and related financial transactions integral to our platform's functionality. This data sharing ensures accurate and efficient currency exchange processes, enhancing your experience while using our services.

The data shared may include information necessary for currency conversion, such as transaction details, currency preferences, and relevant account identifiers. Rest assured that only the minimum amount of data required for the transaction will be shared, and sensitive personal information, such as your payment credentials, is not disclosed.

Third-Party Weather Application:

VALUESHIPR recognizes the importance of providing you with accurate and up-to-date information about weather conditions that may impact your shipping and logistics activities. To enhance the value of our Services, we collaborate with reputable third-party weather service providers. These partners assist us in delivering weather-related insights and updates relevant to your shipping operations.

By using our Services and agreeing to our Privacy Policy, you acknowledge and consent to the sharing of certain data with our third-party weather service providers. This data may include location information, shipment details, and other relevant parameters required to provide you with weather-related information.

It's essential to note that the data shared with our third-party weather service providers is strictly limited to what is necessary to deliver accurate and timely weather insights to you. We maintain strict protocols to ensure that these partners handle your data responsibly and in accordance with established data protection standards.

We emphasize that the data shared with third-party weather service providers is solely for the purpose of enhancing your experience and providing you with valuable weather-related information. We do not permit these partners to use your data for any other purposes beyond the scope of our Services.

Third-Party Email Provider:

In the course of delivering our Services and communicating with you, VALUESHIPR may collaborate with a trusted third-party email provider, “MailChimp,” to assist in sending relevant communications, updates, and information to you via email. We ensure that the privacy and security of your data are maintained throughout this process.

By consenting to our Privacy Policy and using our Services, you acknowledge and agree that certain data necessary for communication purposes may be shared with our third-party email provider service partners. This data may include your name, email address, and other relevant details required for effective communication.

We emphasize that the data shared is limited to what is essential for communication purposes only. These partners are committed to safeguarding your data and adhere to stringent data protection standards.

It is important to note that the data shared with third-party email provider service partners is solely for the purpose of delivering communications related to our Services and enhancing your user experience. We do not authorize these partners to use your data for any other purpose beyond the scope of our Services.

6. Additional Information on Data Sharing :

Under certain circumstances, we may need to disclose your personal information when required by law, subpoena, or other legal processes. Disclosure may also occur if we have a good faith belief that it is reasonably necessary to:

1. 1. Investigate, prevent, or take action regarding suspected or actual illegal activities, or to assist government enforcement agencies.
2. 2. Enforce our agreements with you.
3. 3. Investigate and defend us against any third-party claims or allegations.
4. 4. Protect the security or integrity of our Service, including sharing information with companies facing similar threats.
5. 5. Exercise or protect the rights and safety of VALUESHIPR, our users, personnel, or others.

In such situations, we may disclose personal information about you as required by law or when we believe it is necessary to address the aforesaid scenarios.

We make efforts to notify users about legal demands for their personal data when appropriate, except in cases where it is prohibited by law, court order, or when the request is an emergency. While we may dispute demands for disclosure that we believe are overbroad, vague, or lack proper authority, we cannot promise to challenge every demand.

Rest assured that we prioritize the security and integrity of your personal data, and any disclosure is made in compliance with applicable laws and regulations. We are committed to safeguarding your privacy and ensuring transparency in all data sharing related matters.

7. Where Do We Store Your Data :

Your data is securely stored on our highly secure online servers, handled with utmost care and confidentiality. Robust security measures prevent unauthorized access and protect your sensitive information.

However, in some specific instances, as part of certain features or services we offer, we may need to share your data with carefully selected third-party service providers. Rest assured that these providers are chosen based on their compliance with stringent data privacy and security standards. They are contractually obligated to treat your data with the same level of confidentiality and security as we do.

Our commitment to data security is unwavering, and we continuously update our measures to ensure the safety of your data.

8. Your Rights to Access and Control Your Personal Data :

At ValueShipr, we believe in providing you with choices and control over your personal data. You have the following rights regarding the data we hold about you:

1. 1. Right to Access and Obtain Your Data: Authorized users will have the privilege of accessing and reviewing their own data through their respective logins, utilizing their system credentials. This functionality ensures that users can securely view and manage their personal information and relevant data within the platform.
2. 2. Delete Data: You have the choice to remove personal data from your profile page or request us to erase or delete specific or all portions of your personal data if it is deemed no longer essential for the provision of Services to you. Note that deletion may not be feasible if the data is integral to an ongoing transaction or has been used in previous transactions.
3. 3. Change or Correct Data: You can edit certain personal data through your account settings. If you find any inaccuracies, you can request us to change, update, or correct your data, particularly if it is inaccurate.
4. 4. Object to, Limit, or Restrict Data Use: You can request us to stop using all or some of your personal data if we have no legal basis to continue using it. Additionally, you can request to limit our use of your data if it is inaccurate or unlawfully held.

If you wish to exercise any of these rights or have concerns regarding your personal data, please reach out to us at contact@valueshipr.com. We are committed to respecting your data rights and ensuring that you have control over how your personal information is used and managed.

While we strive to accommodate all requests to exercise your data rights, there may be circumstances where we need to limit or refuse certain requests. This may occur if we have different legal obligations or if we believe we have a legal basis to deny the request. To ensure the security and privacy of your personal data, we may need to verify your identity before fulfilling any data-related requests. This is done to prevent unauthorized access to your personal information and to ensure that your data remains protected.

We are committed to being transparent and fair in our data practices, and we will make every effort to comply with applicable data protection laws and regulations while respecting your data rights.

9. International Data Transfers :

ValueShipr operates on a global scale, and as such, your personal information may be transferred and stored on servers located in India or other countries. We assure you that we take data protection seriously, and any transfer of your personal information will be conducted in accordance with applicable privacy and data protection laws and regulations.

When you use our Platform and provide your personal information, you are consenting to the transfer of your data to these locations. We understand the importance of keeping your personal information secure, and we will ensure that appropriate safeguards are in place to protect your data during any international transfers.

Your privacy matters to us, and we are committed to maintaining the highest standards of data protection regardless of where your information is stored or processed. If you have any questions or concerns about the international transfer of your personal information, please feel free to reach out to us using the contact details provided in this Privacy Policy.

10. Data Retention :

We maintain most of your personal data for as long as your account is active, and we may retain it even after you close your account. We keep your personal data while your account is active to continue providing you with our Services.

Even if you use our Services sporadically, such as searching for freight quotes occasionally, we will keep your information on and maintain your profile until you choose to close your account. In some cases, we may choose to retain certain information in a depersonalized or aggregated form, ensuring that individual identities are not identifiable.

Our data retention practices align with relevant legal requirements, and we take appropriate measures to protect the privacy and security of your personal data throughout the retention period.

11. Child Safety :

We understand the importance of safeguarding the privacy and safety of children using our platform. ValueShipr Platform's services are not intended for users under the age of 16, and we do not knowingly collect personal data from, market to, or solicit information from anyone under 16. If we become aware that personal data has been submitted by a user under 16, we will promptly delete this information unless it has been provided with the consent and involvement of a parent or guardian. If you believe we might have any information from or about a child under 16,please contact us to request deletion. We will take reasonable measures to promptly remove such information from our records. For any concerns or requests, please contact us at contact@valueshipr.com.

12. Security :

At VALUESHIPR, we prioritize the security of your data and take proactive measures to prevent security breaches. We have implemented various security safeguards,including enforcing the use of, to protect your data while using our Services. Our team regularly monitors our systems to identify and address any potential vulnerabilities or cyber-attacks.

However, it is important to acknowledge that no system is entirely infallible, and while we strive to provide a secure environment, we cannot guarantee the absolute security of the information you send us. Despite our best efforts to maintain physical, technical, and managerial safeguards, there is always a risk that data maybe accessed, disclosed, altered, or destroyed due to unforeseen circumstances or malicious actions.

We encourage you to utilize the security features available through our Services and take necessary precautions while using our platform. If you notice any potential security issues or have concerns about data protection, please don't hesitate to reach out to our support team. Your feedback and vigilance are essential in helping us maintain asafe and secure environment for all our users.

13. Changes to Privacy Policy :

VALUESHIPR reserves the right to modify or update this Privacy Policy at its discretion. Any changes made to the policy will be communicated through appropriate means, such as notifications on our Web Platform or through direct communication channels i.e., via generic emails. It is advisable to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our services after the posting of any modifications signifies your acceptance of such changes.

14. Contact Information :

If you have any questions or concerns regarding this Privacy Policy, you can contact VALUESHIPR through the provided contact information. We value your trust in VALUESHIPR with regards to your business and personal data, and we are committed to addressing any queries or complaints promptly and responsibly.
Contact Information: contact@valueshipr.com